FAQ

Frequently asked questions

We've gathered the situations you're likely to run into while using Knit in one place. For questions not here, email us at idolovu@gmail.com.

What exactly does Knit do?

Take a photo of a business card and AI automatically recognizes, structures, and saves the text. It syncs both ways with your Google or Outlook contacts, so it shows up on iPhone and Android alike. You can swap cards via QR without paper, and if the recipient is a Knit user, both sides are matched automatically. When one side updates a change (a job move, a new number, etc.), the other side gets notified automatically.

When connecting Outlook, I see "admin approval required." What do I do?

Your company's Microsoft 365 policy restricts consent for third-party apps. There are two ways to resolve this:
  • Ask your IT admin to "grant Contacts.Read consent for Knit (publisher: Oprai)."
  • Workaround: connect with your personal Microsoft account (outlook.com / hotmail.com). If your work contacts are synced to your personal account, you can import them from there.
Google connections don't have this restriction. For Korean users, Gmail usage is overwhelmingly dominant, so Google is enough for most people.

How much information is shown on my QR business card?

You decide. /profile has a "public/private" toggle for each field. The defaults are:
  • Public: name, title, company, email, website, socials
  • Private: phone number, address, notes
And if you set your entire profile to "private," the page returns a 404 even for people who know the URL.

What happens if someone shares my QR business card URL externally?

In public mode, anyone with the URL can view it — the same level of exposure as losing a paper business card. If you ever have concerns, switch your profile to "private" or turn off the public toggle for sensitive fields (phone, address). The old URL stays permanently, but if it's private, new visitors can't see any information.

Where is my business card data stored, and can I delete it?

All data is stored in the Seoul, Korea region (Vercel Functions, Neon Postgres, Vercel Blob ICN1). When you delete your account, all contacts, profiles, images, and OAuth tokens are immediately and permanently deleted. You can delete individual contacts card by card from the dashboard.

What is a contact with the purple "Knit" badge?

It means that person is also a Knit user and has been matched with your email. When both sides are matched as each other's contact, a "Mutual Workspace" is automatically enabled, letting you use shared notes. You'll also get a notification automatically whenever the other person updates their information.

What does it cost now, and what will change?

It's unlimited and free during the beta. At full launch, we'll move to a 4-tier model — Free / Pro (12,000 KRW/month) / Team (25,000 KRW per seat/month) / Enterprise — and beta users get 50% off Pro for one year after launch.